Software Trainer

Ref: SCH-F-0044
Establishment: SAMpeople Location: Calder Grove, Wakefield Salary: £26,000 Department: SAM Job Type: Full Time
Closing Date: 26/04/2024 00:00 Interview Date: ASAP Start Date: ASAP

Additional Information

Contract Type: Permanent Contract Term: AYR - All year round Hours per Week: 37.50 Weeks per Year: 52.143 Pay Grade: 26000

The Role

We are a growing HR software and service provider to the education sector, operating within the EdTech marketplace.

We’re a supportive and inclusive team who work in a fast paced but exciting environment, all working towards the same goals and knowing that we are always putting children’s education and futures at the heart of our solutions.


‘Fusing HR Services and software’ – we are Fusion Education People Solutions


Our online staff absence management software was developed specifically with Schools and Multi Academy Trusts in mind, by an ex School Business Manager, to tackle the challenges schools and MATs face. This software is now the leading Education management tool, supporting hundreds of schools, and demand is growing!


Salary & Benefits

·       Salary starting at £26,000 (rising by £1000 every year to £29,000

·       24 days annual leave, plus 8 days Bank Hols

·       Your birthday off

·       BUPA Healthcare Cashback plan – following successful completion of probation

·       Pension Scheme

·       Ongoing professional development opportunities – we can offer supported study and potential funding for external qualifications

·       A cracking team to work with!

·       Flexible working – can offer part time or term time hours to suit you and your family


So, what’s the role?

We are growing FAST! Because of this continued growth, we’re on the lookout for a new Trainer to join the team.

This role is based at our fab Head Office at Calder Grove, Wakefield but with flexibility to work off site with your clients. We’re also super family-friendly and can offer part time or term time arrangements!

The Trainer will be responsible for developing and presenting training plans, materials and sessions and providing important software updates to our customers. You’ll have a genuine desire for training new users with our fab software; explaining and demonstrating in a way that makes it simple and straightforward to understand for the user.


Some of the main responsibilities for our Trainers are:

·       Responsible for having up to date product/software knowledge & producing training literature and media

·       Preparing and providing high quality training to mixed groups of both customer and staff audiences using various training techniques and delivery methods

·       Capturing customer process in detail and suggest options during training as appropriate

·       Liaising with other departments as necessary to ensure customer satisfaction

·       Organising and promoting training courses


What makes you the ideal candidate for us?

We feel really lucky to work here; we’re part of a super supportive team with a great working environment and can offer flexible hours and options to fit around any family commitments you might have. Because of this, we have a very happy and long standing team who are genuinely passionate about the job they do.

We’ll be looking for someone who shares our strong values and belief in our purpose ‘to create better futures for our children through innovative people solutions’.


Other skills which are really important to us are:

·       A proven track record in presenting in front of audiences

·       Experience of delivering training both remotely & face to face

·       Outstanding communication and interpersonal skills

·       A real commitment to own personal development

·       Previous knowledge and experience of training techniques that engage users



So, if Training is your thing, and you want to be a part of a team who wants to shape the future of education through innovative solutions and services (and have loads of fun along the way) then we can’t wait to hear from you!


Benefits

Other
24 days annual leave + Bank Hols
Birthday Day Off
BUPA Cashback Scheme - Claim money back for everyday healthcare expenses
Buy/Sell Annual Leave options
Career Pathway
Company Pension Scheme
Employee Assistance Programme
Free Barista Coffee, refreshments and snacks all day, every day
Free On-Site Parking

Qualifications

Qualification Title Grade
GCSE Maths and English grade 4-9 (A-C) or equivalent
Desirable

Skills

Personal Attributes
Ability to work collaboratively and lead a team
Essential
Client orientated – polite, responsive and persistent
Essential
Committed
Essential
Experience
Experience of handling and understanding data
Essential
Proven ability to manage multiple accounts
Essential
Relevant Experience
Excellent interpersonal skills
Essential

Safeguarding Information

Fusion Education People Solutions is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.


Fusion Education People Solutions is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.

 

SAMpeople

First Floor, Unit A
Cedar Court Office Park, Denby Dale Road
Wakefield
West Yorkshire
WF4 3FU

Ashleigh Morgan


;